FAQ

We are located in Brisbane, Queensland, Australia.

We ship our toys directly from our location in Brisbane, Queensland, Australia.

We ship our toys with Australia Post.

Yes! We ship worldwide through Australia Post.

We accept Mastercard, Visa Card, American Express. We also accept payments via Stripe, Klarna, Afterpay, and Zippay. Choose whichever method works best for you!

Within cities in Australia, your order will take 2-4 business days to ship. For the rest of the world, shipping time will depend on the destination. You could check Australia Post for specific shipping information according to where you live.

Yes! Our products are especially safe for kids. They’re 100% Australian designed and made with high-quality materials like flannel fabrics and non-toxic paints, making them 100% safe and suitable for all-day play.

Our toys are meant for children between six months and three years old.

For return inquiries, please reach out to us via email at hello.brainycubs@gmail.com. Upon your contact, we will promptly give you all the necessary details of the procurement for returns.

If you have any further questions or wish to chat directly with us, feel free to contact us on social media direct messages or via hello.brainycubs@gmail.com

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